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An Empire Identification Sticker is placed on your equipment, designed with the end-using customer in mind.
warranty sticker NOTE: WARRANTY STICKERS ARE PLACED IN A VISIBLE AREA AND WILL NOT INTERFERE WITH THE MANUFACTURER'S IDENTIFICATION.
Advance Replacement Warranty
In the unlikely event that you receive a defective product from our company or if by chance this product has failed in service, we will replace this equipment in advance at no charge. Simply return the defective product after you receive your replacement.
12 Month Warranty ALL Avaya (formerly Lucent) PBX Systems; 7000, 8000, 6400 series sets; all TN & SN Packs, Partner, Merlin, Legend, Magix; ALL Nortel PBX Systems, Meridian sets;, 2600, 3900, 8000, 7000 series sets; Norstar products. Digital Speech, Tadiran. Lucent Transtalk, Nortel Meridian wireless, Polycom units, Cisco, Cajun, and Nortel data products.
Cisco 12-Month RTF Warranty
90 Day Warranty All Dealers & Interconnects; Cordless Consumer Products; Analog cordless phones, Answering Machine tapes, Batteries, Non-Wireless Headsets.


The Warranty Reminder Call
Just imagine purchasing items such as telephone sets or circuit cards, and a year and a half down the road you receive a phone call from your Empire sales representative stating the following: "The items you have purchased on --/--/-- will be expiring from your warranty. Would you like to discuss options we have for you?"

A manufacturer's maintenance charge on a SN270B, 4-port digital board can range from $80 to $103 per year per board. That's an expensive investment considering you can purchase a replacement from Empire for under $100 with a one year warranty.

Warranty Options:

1. Purchasing an additional one year of maintenance with Empire Technologies.

2. Adding these items to an existing manufacturer's maintenance contract.


3. Keeping maintenance contracts off of these items due to the durability or use expectancy.

Custom Reporting: If you need quarterly or yearly reports, your sales representative can furnish you with purchase logs for multiple sites or selected items. Upon request, we can also provide you with a manual log for each purchase. This log can be used to record stations, users and circuit card port assignments.

Feel free to contact your Empire Technologies sales representative. Our staff at Empire Technologies will be happy to consult with you on any items you may be considering for a maintenance agreement.
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