The Warranty Reminder Call
Just imagine purchasing items such as telephone sets or circuit cards, and a year and a half down the road you receive a phone call from your Empire sales representative stating the following: "The items you have purchased on --/--/-- will be expiring from your warranty. Would you like to discuss options we have for you?"
A manufacturer's maintenance charge on a SN270B, 4-port digital board can range from $80 to $103 per year per board. That's an expensive investment considering you can purchase a replacement from Empire for under $100 with a one year warranty.
Warranty Options:
1. Purchasing an additional one year of maintenance with Empire Technologies.
2. Adding these items to an existing manufacturer's maintenance contract.
3. Keeping maintenance contracts off of these items due to the durability or use expectancy.
Custom Reporting: If you need quarterly or yearly reports, your sales representative can furnish you with purchase logs for multiple sites or selected items. Upon request, we can also provide you with a manual log for each purchase. This log can be used to record stations, users and circuit card port assignments.
Feel free to contact your Empire Technologies sales representative. Our staff at Empire Technologies will be happy to consult with you on any items you may be considering for a maintenance agreement. |