TelAgent is for:
IT Professionals Proactive Monitoring Seamless Integration Flexible System Management Real Time Alarm Notification Comprehensive Reporting Peace of Mind

TelAgent is a protocol and device independent management solution, providing complete flexibility to monitor widely different types of devices in their native manner. TelAgent monitoring and management is non-intrusive, and all connectivity and message recognition is network
independent and secure.

TelAgent manages all types of PBXs, voicemail servers, environmental, network, call center and adjunct devices. Through TelAgent's open and scalable architecture, an unlimited number of systems
can be managed without the need for onsite servers or equipment. Through a single, secure web portal your IT staff has complete access to all devices throughout the world. There are no limitations on the number of devices that can be monitored or the number of concurrent users. TelAgent's easy to use GUI enables IT professionals to simply access TelAgent through any web portal, providing secure remote network management from anywhere in the world.

Examples of TelAgent managed devices are listed below. TelAgent will also manage many additional devices. For specific details please contact an Empire Technologies Account Manager.

• Avaya Definity G3r, G3I, G2, G1, System 75, System 85
• Avaya Definity One, S8100
• Avaya Magix, Legend Key Systems
• Avaya IP Office
• Avaya Media Servers – S87XX, S85XX, S84XX, S83XX, S81XX
• Avaya Media Gateways –G100, G150, G250, G350, G650, G700
• Avaya Definity Voice Mail, Intuity, Audix, and Octel 250 and 350 Voice Mail Systems
• Avaya Modular Messaging
• Avaya CMS
• Avaya Predictive Dialer (Mosaix)
• Cisco Network Appliances
• Cisco Call Manager
• Nortel Meridian, Option 81, 61 and 11, SL1, SL100
• Nortel Norstar, BCM (Business Communications Manager)
• Siemens Hicom, Rolm 9571
• NEC 2400 PBX
• Multiple vendors voice recorders and predictive dialers
• UPS devices, security devices, contact closures, motion sensors
• Water sensors, thermostats, humidistats
• Any IP host, device or appliance

For additional information on TelAgent or to schedule a FREE 30 Day Trial, please contact an Empire Technologies Account Manager today at 888-711-5200 or email info@getempire.com.